Privacy notice

PRIVACY NOTICE

CANGZHOU DRILLNOVA TECHNOLOGY CO.,LTD. uses information submitted through this website to review and respond to tooling enquiries. Contact info@drillnova.com for questions about personal information.

Information you provide

The enquiry form records your name, company, email, country, selected product, message and any optional details you enter, together with your consent. Please share only information you are authorised to provide and avoid unnecessary personal or confidential project data.

Submission and source information

The enquiry record includes receipt time, a request reference and available campaign tags. Saved page URLs exclude query strings and fragments; referring-site information is limited to its origin. Source tags are retained within the current browser session to help identify the enquiry route and are treated as visitor-provided information.

Use and storage

Enquiry information is used for technical and commercial follow-up and for maintaining an enquiry record. Website hosting is located in Singapore; the hosting provider identifies the backup location as Mumbai, India. Access should be limited to people who need the information for these purposes.

Optional website analytics

With your permission, we use Google Analytics 4 to understand website visits, product interest and enquiry routes. We use Microsoft Clarity to understand page interactions through heatmaps and session replays and to improve our layouts. These optional services load only after you choose them in Cookie preferences. You can accept either service, reject both or withdraw your choice at any time using Cookie preferences in the footer. Rejecting optional analytics does not prevent you from browsing or contacting us.

Analytics may process page visits, referring websites, approximate location, browser and device information, cookie identifiers and selected actions such as opening a product model, viewing a drawing preview or clicking a contact link. An enquiry-saved event indicates that our website stored a submission; it does not include the enquiry reference or the submitted fields. We do not send names, email addresses, phone numbers, enquiry text, verification codes or full URL query strings as analytics event data. Google advertising features and automatic form collection are disabled.

Clarity uses strict text masking. Our enquiry forms, verification and protected-drawing interfaces are excluded from session replay. Some visits are excluded to protect information in page URLs. We do not use Clarity to identify individual customers. Google and Microsoft process technical connection information when their services load; processing may take place outside your country. See Google’s Privacy Policy and Microsoft’s Privacy Statement for their handling of information.

Your analytics choice is stored in your browser for up to 180 days. Withdrawing permission stops further optional collection after the page reloads and removes related first-party analytics cookies; it cannot recall data already sent. Browser restrictions and visitor choices mean analytics do not represent every visit. We also use Google Search Console to review aggregate search and indexing information; it does not add a visitor-recording script to this website.

External links and videos

Embedded YouTube videos load only after you select Play. Links to email, WhatsApp or other websites connect you to those providers when selected. Their handling of information is governed by their own notices.

Requests about your information

Email info@drillnova.com with enough information to identify the relevant enquiry. Requests to access, correct or remove information will be reviewed against applicable obligations and the relevant business records.

September 2026.